D5 Sliding Door Opener Automatic Translation Door

• Customization: Available
• After-sales Service: Online Technical Support, Free Spare Parts
• Warranty: 2
• Model NO.: D5
• Material: Aluminum Alloy
• Type: Sliding
• Open Style: Sliding
• Opening Type: With Remote Control
• Special Function: Security
• Color: Optional
• Certification: TUV, ISO9001, CE
• Position: Commercial
• Surface Finishing: Finished
• Transport Package: Sdt Carton
• Specification: CE, ISO 9001
• Trademark: Deper
• Origin: China
• HS Code: 847989999
• Production Capacity: 220 Set/ Day

Product Description

MICROCOMPUTER CONTROL SYSTEM
Which can control the door body to operate according to the set way and realize multiple groups of interfaces such as double door interlock.

 

LINE PROTECTION DEVICE
Internal fully sealed structure, durable and no oilleakage, even if frequently open and close can achieve long-term trouble-free operation.

 

S5MTIMING BELT
Add rubber silent damping strips to make the operation more smooth and quiet, reduce the contact area, reduce the operating noise.

 

Design Style	Modern
Place of Origin	Jiangsu, China
Brand Name	DEPER
Warranty	2 years
Model Number	D5
Product Name	Automatic translation door
Type	Automatic door operator
Door form	Single door/double door

DEPER is founded in 2001,the head office is located in Hongqiao International Finance Center in Shanghai,and the production base is near to Shanghai in Dongtai economic development zone in JiangSu province. The factory is more than 68000 square meters,the standard workshop is about 31000 square meters,and there are more than 300 staffs, includes technical development engineers and QC team totally more than 20%. DEPER communicate and cooperate with colleges in China and world famous automatic door companies perennially and built a complete integrated management system for production, study and research, DEPER has a number of invention patents and utility model patents, at the same time, DEPER was awarded the title of " National High-tech Enterprise " and the "Special-grade Automatic Door manufacturer " issued by the Automatic Door Association.

DEPER is committed to becoming the world leader in automation solutions, introducing automated production lines such as fully automatic production lines SMT, fully automatic inspection lines AOl Germany RAS CNC folding machine, Germany KUKA industrial robot, US NORDSON automatic coating line and Yawei shearing-bending integrated line. DEPER has great advantages in the automatic industry and cover all products, like magnetic automatic door, automatic spring door, automatic folding door, and automatic telescopic door, balance door, heavy duty door, revolving door,emergency evacuation automatic door (panic door), curved sliding door, hospital airtight clean door, ward door, steel door, barrier-free sliding door system, metal wall also.

As China Automatic doors production demonstration base awarded by China Building Metal Structure Association,DEPER always strictly implements the "National Standards of the People's Republic of China/General Technical Requirements for Pedestrian Automatic Doors" GB/T 34616-2017 (Deper is Editor) and the Standard of automatic airtight door industry JG/T 257-2009 requirements, and passed the ISO9001:2015 Quality Management System,ISO14001:2015 Environmental Management System, and OHSMS ISO45001:2018 Occupational Health Management System, DEPER's products passed the EU market quality and safety certification (CE).On the road to building a global brand, DEPER will not forget the initial heart, and will provide users with green and high-quality products and service.

1. Professional team:
The company has established a professional technical liaison team and after-sales service team to provide professional and customized solutions bosed on specific project requirements;

2. Multi channel communication:
Set up customer service hotline, online consultation platform, WeChat official account, etc. to facilitate customers to inquire questions and answer them in a timely manner;

3. Personalized service:
Provide personalized customized services for different types of hospitals to meet the special needs of different customers;

4. Warranty Policy:
Enjoy a two-year free warranty service for the products sold, and after the warranty period expires both parties will negotiate and sign a maintenance contract. During the warranty period, if the equipment or components are not damaged by human factors, our company will replace them free of charge. After the warranty period ends, replacement parts will only be charged at cost price.

5. Service Objective:
Our company's service philosophy is' customer first '. Each service personnel must adhere to this principle when performing after-sales service tasks and be willing to accept customer supervision.

6. After sales service:
After sales service personnel respond to the urgent needs of customers, strictly complete service tasks with high quality according to customer requirements, answer customer questions seriously, actively provide various solutions for customers to choose from, and achieve customer satisfaction.

7. Service awareness:
Our company has a 24-hour service hotline [phone]). All service personnel have undergone professional training and possess the qualifications to work.

8. Service timeliness:
All after-sales service operations shall be dispatched within 24 hours within the province and 48 hours outside the province, with a maximum arrival time of 72 hours at the site.

9. Strict requirements:
Strictly abide by the customer's rules and regulations, operate in a civilized manner, minimize customer inconvenience as much as possible, and maintain the image of our company and customers.

10. Professional competence:
Service personnel should possess professional qualities and the ability to quickly and flexibly solve practical problems, striving to complete tasks in the shortest possible time and handling faults as frequently as possible, in order to reduce customer inconvenience and losses.

11. Quality monitoring organizational structure:
Establish a dedicated product quality inspection team to monitor the entire process from incoming materials, production, to installation. Regularly conduct quality inspections, evaluations, and assessments to ensure the effective implementation of various quality management systems.

12.  Suggested handling method:
Customer suggestions and complaints must be recorded item by item and handled carefully.  Respond to customers in the shortest possible time.  If customer satisfaction cannot be achieved, continue to take measures or report to higher-level departments for handling until the customer is satisfied.  Criticize and educate the respondent, and in severe cases, punish them and order theml to apologize to the client.

13.  Regular follow-up visits:
Regularly follow up with customers, humbly accept their opinions and suggestions as the basis for improvement work, and continuously improve service quality.

14.  Worry free:
The products sold are equipped with all spare parts within ten years.